Support
Technical support
Easy Track support is provided from the offices of Easy Systems, with every request logged and followed up.
Requests are submitted by phone or email and recorded in the company’s request management system. They are resolved remotely or, where required, by a technician visiting your premises.
Technical support for day-to-day operation is provided at no charge to the customer’s trained staff, on working days and hours. It does not replace user training.
What is included
- Regular checks that the service operates properly
- Telephone support for receiving, recording and resolving issues
- Correction of software faults through the installation of new versions and updates
- Repair or replacement of equipment, in accordance with the warranty terms
Request a quote for your fleet
Tell us the number and type of your vehicles. We will propose the appropriate equipment and send you a detailed quote.